The hospitality sector is one that can provide a lot of rewards to both staff and customers. When it comes to customers, the industry is essential for businesses as well as people who are just enjoying a bit of leisure time. In regards to the staff, they know they’re making a difference to their customers and love the relationships they can build with them, no matter how brief.
So if you’re interested in getting involved, you might want to find out about the various job roles that may be suitable for you. Here are just some of the popular choices:
Waiter or waitress
If you love food and drink as well as showing off your positive attitude, working in a restaurant as a waiter or waitress might be the perfect job for you. Many businesses choose to log into services like the one on to publish job ads, so you could always have a look on the main website to see what roles are available near you. There are actually many different types of eatery when you come to think of it, so you’ll need to decide what type of environment is best for you. For example there are fast paced diners and more cosy tea rooms.
Cleaner
For those who prefer to get on with their job without constant interaction with customers, a cleaning position might be more suitable. Your job would be extremely important as hotels and restaurants are often critiqued for the level of cleanliness and hygiene. By doing a good job, you can make people instantly happy with their surroundings as well as giving the company you work for a good name. Guests who have understood the great work you’ve done may even leave you a tip if they’ve stayed for a few days.
Receptionist
Ultra-organised individuals should consider a role as a receptionist in a hotel, cruise liner or conference centre. You’ll be checking people in, directing people to the right places, making arrangements, as well as handling any incoming phone calls to the business. You’ll need to be proficient with the computer, as well as having an excellent memory. And you’ll also need to be friendly and approachable to give customers the best impression when they arrive or depart.
Manager
Nearly every place in the hospitality industry will require a manager, or a number of managers to make sure things are running smoothly. Hotels may have a restaurant and bar area, and will likely need to create a managerial position in both of these places as well as the general manager for the establishment. The best candidates for positions like these are people who are very organised and good at delegating responsibilities to others. You would also be involved in training new recruits so your manner should be one that inspires confidence in the team. It’s always helpful to have prior management experience before applying for a role such as this or you might find yourself working from the bottom up.